Last updated: 20 October 2026
1About this policy
VY Auto Parts is a brand operated by Vahan Yantrons LLP, a limited liability partnership registered in India, with its registered office at Gala No. A-128, 1st Floor, Sadguru Business Center, Sativali Road, Vasai (East), Mumbai 401208, Maharashtra, India. In this policy, “we”, “us” and “our” mean Vahan Yantrons LLP.
This policy explains what personal information we collect through this website, why we collect it, who we share it with, how long we keep it and what rights you have over it. It applies to this website and to enquiries you send us through it.
We are the data fiduciary for that information, which means we are the business that decides why and how it is used.
2The information we collect
Information you give us. When you send an enquiry, request a quotation or contact us through this website, including by WhatsApp, we may collect:
- your name
- your company name and your role in it
- your email address and your telephone or WhatsApp number
- your country and your business address
- the parts, vehicle applications or quantities you are asking about
- anything else you choose to tell us in your message or in a file you attach
Most of this is business contact information. We ask only for what we need in order to answer your enquiry and to quote for and supply goods.
Information we collect automatically. When you visit this website we may collect:
- your IP address and the approximate location it indicates
- your browser, device and operating system
- the pages you visit, how long you spend on them and the website you came from
- information collected through cookies and similar technologies, as described in Clause 5
Information we do not collect.
- We do not take payments through this website and we do not collect card or bank account details through it. Payment instructions for a confirmed order are issued to you separately.
- We do not ask for government identification numbers through this website.
- This website is intended for business users. We do not knowingly collect information about children.
3Why we use your information
We use the information described above in order to:
- answer your enquiry, prepare a quotation and discuss your requirement
- process, pack, document and ship an order, including preparing export documentation
- meet our legal, tax, customs and export obligations in India and in the country the goods are going to
- keep our business records and manage our accounts
- send you product information, catalogues and trade updates where you have asked for them, or where you are an existing business contact and have not asked us to stop
- keep this website secure, understand how it is used and improve it
- establish, exercise or defend a legal claim
Where your consent is required, we rely on your consent. Where we are already supplying you, or where the law requires us to keep a record, we rely on that purpose instead. You may withdraw your consent at any time as set out in Clause 10, and withdrawing it does not affect anything we did before you withdrew it.
4Who we share it with
We do not sell your personal information to anyone.
We share it only where we need to, and only with:
- our website host and our information technology service providers
- our email, customer records and website analytics providers
- freight forwarders, shipping lines, customs house agents and inspection agencies, where this is needed to ship your order
- our bankers, for receiving payment
- our accountants, auditors and legal advisers
- government and regulatory authorities in India and in the destination country, where we are required to provide it
- a buyer of our business, if it is ever sold, on the same terms as this policy
Each of them is required to keep your information confidential and to use it only for the purpose we gave it to them for.
5Cookies
Cookies are small files placed on your device when you visit a website. This website uses:
- Necessary cookies, which make the website work and cannot be switched off.
- Analytics cookies, which tell us how visitors use the website so that we can improve it.
You can refuse or delete cookies through your browser settings. If you block necessary cookies, parts of this website may not work properly.
We use Google Analytics, Microsoft Clarity, the Meta Pixel and the LinkedIn Insight Tag to understand how this website is used and to measure the response to our marketing. These tools set cookies and collect information such as pages visited, device type and approximate location. They run only after you accept analytics and marketing cookies in the cookie banner, and you can withdraw that choice at any time through the cookie settings link in the footer.
6Sending your information outside India
We are based in India. Our website host and some of our service providers may store information on servers outside India, and we may share your information with freight, inspection and banking parties in the country your goods are going to. Where that happens we take reasonable steps to see that your information is protected to the standard set out in this policy. Indian law restricts transfers of personal information to certain countries, and we comply with those restrictions.
If you are in a country that has its own data protection law, that law may also apply to the way we handle your information.
7How long we keep it
- Enquiries that do not become orders: twenty-four (24) months from our last contact with you.
- Customer records, orders and export documentation: for as long as you are a customer, and afterwards for eight (8) years from the end of the financial year, which is the longest period Indian tax, customs and company law require us to keep them.
- Website analytics information: fourteen (14) months.
- Marketing contacts: until you ask us to stop.
We delete or anonymise information once we no longer need it.
8How we protect it
We use security safeguards appropriate to the size and nature of our business. These include restricted access to customer records, password protection, access controls and an encrypted connection for this website. No method of sending information over the internet is completely secure and we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you and the Data Protection Board of India as the law requires.
9Your rights
Subject to Indian law, you have the right to:
- ask us what personal information we hold about you and what we have done with it
- ask us to correct, complete or update it
- ask us to erase it, where we no longer need it
- withdraw your consent
- nominate another person to exercise these rights on your behalf if you die or become unable to exercise them yourself
- complain to us, and then to the Data Protection Board of India if you are not satisfied with our answer
| If you are in the European Union, the United Kingdom, or another country with its own data protection law, you may have further rights under that law, including the right to object to our use of your information, the right to restrict it, and the right to receive it in a portable form. |
10How to contact us, and how to complain
To exercise any of the rights in Clause 9, to withdraw your consent, or to ask anything about this policy, write to:
Grievance Officer: Yuvraj Arya, Head of Customer Relations
VY Auto Parts, Vahan Yantrons LLP
Sadguru Business Center, Gala No. A-128, 1st Floor, Sativali Road, Vasai (East), Mumbai 401208, Maharashtra, India
Email: info@vyautoparts.com
Telephone: +91 98925 80328
We will acknowledge your request and answer it within the time the law allows, and in any event within thirty (30) days. If you are not satisfied with our answer, you may complain to the Data Protection Board of India.
11Marketing
Where you have given us your details, we may send you product information, catalogues and trade updates. Every message carries an unsubscribe link, and you may ask us to stop at any time by writing to the address in Clause 10. We will act on that request without delay.
12Links to other websites
This website may link to other websites, including those of trade bodies, logistics providers and social media platforms. We are not responsible for their content or for the way they handle your information. Please read their own policies before giving them anything.
13Changes to this policy
We may update this policy from time to time. The version shown on this page is the one that applies, and the date at the top shows when it was last changed. Where a change is significant, we will say so on this page.
14Language
This policy is published in English. We will make it available in another language on request where the law requires us to do so.